1. We must receive either an official Purchase Order or full payment before we can ship. (see below for more information)
2. The renter pays all shipping costs, and must prepay initial shipping costs.
3. EVENTUALLY, ALL COMBAT SWORDS BREAK. This is a fact of Stage Combat. They don't break frequently (we use high quality equipment), but it can happen. If a weapon's blade breaks during your rental, you'll need to pay for it. The old adage: You Break It - You Buy It is a standard in our industry.
4. SHIPPING TIME IS INCLUDED IN THE RENTAL CHARGE. Our rental time clock begins the day we ship out and doesn't stop until the equipment is back in our shop. Since we are located in the Chicago area (hub of the nation), most of the country is accessible within three to four days - so add a week to your rental period for shipping time. [E.g. If you need the weapons in hand for a full two weeks, it is a three week rental.] If you are late in returning an order, you will be billed for the difference.
5. We ship UPS, so you must supply a street address. UPS cannot deliver to a PO box.
6. Address all correspondence to:

PURCHASE ORDERS The vast majority of our rental business is with the academic world: universities, colleges and high schools. Their favorite method of payment is our favorite - official School Purchase Orders. In over fifteen years and many hundreds of transactions, we've never had a problem with payment when a school goes through official channels and obtains a purchase order. The purchase order can be mailed or faxed to us. Email or phone us with your needs, and we'll send you a complete Price Quote with all the information you'll need for your PO requisition.

CREDIT CARDS We now accept Credit Card payments through PayPal. A deposit of the full replacement value of the weapons as well as the rental costs will be charged. Upon return receipt of the rental in good condition, a refund of the deposit will be sent. To defray the increased costs of this service, we will add 5% to the total cost.

CASH ORDERS Of course, if you wish to pay in cash, you may. But we need an up front cash deposit for the replacement cost of the weapon, prepaid shipping and the cost of the rental. Very few people are willing to do this - and we completely understand. Unfortunately, we've been burned a few times with small startup theatre groups, so our trust has run a bit thin.